Frequently Asked Questions
Find answers to common questions about our VDS hosting services.
General Questions
The difference between a VPS and VDS is simple. A VDS instance takes up the entire server whereas a VPS is a server configured to host multiple server instances. The VDS configuration essentially gives you the dedicated resources of a server. A dedicated server is a server that's literally dedicated to you and no one else.
Remote Desktop Protocol (RDP) is a secure network communications protocol developed by Microsoft. It enables you to get remote access to your VDS. RDP clients are available for most versions of Windows as well as for macOS, Linux, Unix, Google Android and Apple iOS. An open source version is also available.
YCloudVPS was first founded in 2017 and operated on Discord, ICQ and Telegram. In 2019, we launched our first website. Since then, we have been working hard to bring you the best in the market!
Server & Technical
In the panel, we offer a wide range of Windows servers and Linux distributions. Please note that orders for Linux distros require approval before they can be placed.
We do! In fact, all our servers are protected by a pro Anti-DDoS solution offered by our trusted partners. Your services will be protected 24/7.
Yes, you get full root/administrator access on all your servers. You have complete control over your server environment.
Unlike our competitors, we do not overload our nodes. We make sure everyone gets their assigned resources. What you pay for is what you get.
We offer servers located in Canada, USA, France, Finland, and the UK. More locations are being added regularly based on customer demand.
All ports are open on our servers, but you'll need to allow some through the firewall depending on your use case.
Billing & Account
Absolutely! Simply click the 'upgrade' button in your control panel to upgrade your plan at any time. We'll take care of the rest, including calculating any applicable discounts based on your remaining plan days.
Our Telegram bot makes it easy to manage your server(s) from within the Telegram app – no need to log in to the site. And, you can enable notifications to stay up to date on the go.
The reseller panel is a child panel of this site that you can use to create subusers and give them access to manage their servers, without having to share access to the main site. It's unbranded, so you can use your own branding.
Support
You can get expedited support inside the panel, or you can contact our email at info@ycloudvps.com. Our team is available 24/7 to assist you.
Still have questions?
Can't find what you're looking for? Our support team is here to help.
Contact Support